Facebook is Great, but Does it Really Work for Fundraising?

This article is interesting because it talks about using Facebook and other social media tools as online fundraising techniques and how effective they have been.

It would seem that non-profits are eager to figure out how to utilize social networking as part of their online strategy, but only 2.4% of non-profits were able to raise over 10k through Facebook in 2010.

Only about 48% of non-profits were using Facebook for online fundraising, about 20% used Twitter, and only about 9% were using YouTube. Most of the organizations that used Facebook were only raising about $1,000 or less.

Heading in to 2011 most nonprofits (92%), regardless of organization size are using at least one social network like Facebook, Twitter or LinkedIn and close to nine out of ten nonprofits (89%) have a presence on Facebook – up from 74% in 2009. By comparison only 70% of small businesses use Facebook as part of their online strategy.

This article also talks about non-profit organizations and how they aqurie their customers. Most organizations were using search engine marketing. The least popular method was social media, which was only used by 7% of organizations to gain customers.

By far the most effective channel was paid search marketing, which 90% of respondents put in their top three biggest sources of acquisition.

 

New Report Shows Steady Growth in Fundraising

This article talks about how organizations are seeing a growth in donations in the past few years. This information comes from the eNonprofits Benchmarks Study.

 

The eNonprofits Benchmarks Study is an industry-leading study that examines fundraising response rates, average gift amounts, advocacy response rates, and e-mail click-through rates, among other factors, to set benchmarks by which nonprofits can measure their online performance.

Most groups saw a 10% increase in dollars raised online from 2009 to 2010, the same percentage increase those groups saw from 2008 to 2009, but slower than those nonprofits were seeing from 2006 to 2008, prior to the recession.

It also says that there is a substantial increase in use of social media by non-profits.

 

For every 1,000 email list subscribers, participating nonprofits had just 110 Facebook users and 19 Twitter followers. "Our side-by-side comparison of email, social media and mobile text programs shows that while the newer tools are growing faster, they still haven't caught up with email." says Sarah DiJulio, Executive Vice President for M+R Strategic Services.

This report is interesting because it gives many statistics on how non-profits are using technology and how technology is improving the many different aspects of non-profit organizations such as fundraising. Non-profits that utilize social media are obviously going to be better off and will get word out about their organizations better, especially to younger generations. 

Top Ten for Social Zen

I recently came across a top ten list of social media habits in successful NPO’s.

The list is very interesting and alarming. And since most of us have not exhausted all the benefits and dangers of this new networking tool, the list is extremely helpful.

Some great things to consider:

·         Social media does not save time, it requires it. Daily and weekly updates are essential.

·         NPO’s are discovering that the more time invested, the greater the return.

·         Don’t let social media reduce marketing costs, but conjoin the new with the old for more effectiveness.

·         Dedicate your NPO to social media.

·         Outsource if necessary.

The rest of this article very thoroughly examines these situations.

One of the best pearls of wisdom here is to start slowly and incrementally.

Also, since your NPO needs visibility, social media can help.

However, there is still accountability for organizations crossing into online networking. Creating in-house rules on whom and how social media will be used is important.

 Social media is also extremely useful for integrating and strengthening the culture within an NPO.

There are few cons to social media, but a lot of caveats. Organizations can learn a lot from the mistakes of others…

Better IT for Food Bank

St. John’s Bread and Life, a food bank located in New York City, found an innovative approach using information technology to help make things run operations run a bit more smoothly. Distributing food became digital, allowed for those who need specific items to better receive them. More choices for clients are a result of digital inventory control and sales systems, also referred to as ‘point of sale’ system. This process allows each client to receive there own personal identification number and brings in a substantial amount of data that this and other food pantries can utilize to continue developing better ways to prepare food for the impoverished and in emergency situations. Each client uses a touch screen to choose there food with a limited amount of points. Healthier choices are worth less points than non healthy foods, and clients are finding it easier to receive specific groceries that they might need because of a certain condition. The new system also aims at using more locally grown fresh produce and has allowed for many more low-income families to not only receive food more adequately, but eat healthier at the same time. It seems as if New York City is ahead of the curve in digitizing food allocation and distribution for pantries around the city.
 

Non-Profit Connecting Cancer Victims Through the Web

An article about a new non-profit organization explains how P2P Cancer Survivors is using technology to link cancer survivors and cancer patients together for support.


“Our foundation is not intended to be a place to get professional help. We leave that to the doctors and counselors. We want to use the power of the Internet and the “human connectivity” element that it facilitates to provide a venue for people, especially those in the fight against the disease, to communicate to get some much needed relief and consider it a safe harbor to let out their emotions and feelings”

The organization allows people to communicate through the internet. It is free any anyone who is affected by cancer, directly or indirectly, can join. This is not a new idea; it’s much like a support group. But perhaps the internet will start to be more widely utilized in support group situations like this, not just with cancer. It also allows people from all over the world to be connected rather than the typical support group situation where you may only have people in your area. You would also be able to find someone going through something that is a closer match for you.


Bob Price from the organization says

"Our foundation is a ground breaking use of technology that allows cancer affected people to connect and to do it on an individual level and within groups by cancer type for a customized experience."

Older Americans and the Internet

Non-Profit organizations have always had at least one counterpart in their lethargic attempts to integrate into social media; Americans aged 50 and over also seemed to resist the networking trend.

However, all that is quickly changing. According to the Pew Internet and American Life Project web site, recent surveys indicate a rapid infusion of older Americans into social media outlets such as Facebook and Twitter. Non-profits can capitalize on these tends by becoming more involved in social media itself.

The numbers present a strong case for NPO’s to get involved. Daily social networking increased 88% from 2009 for Americans aged 50-64. For those 65 and older, the increase was an even 100% from 13% to 26% social media interaction. The study cited reuniting with old friends and bridging generational gaps as reasons for the increases.

What does all this mean? It indicates the overwhelming migration of social activity to the internet. As we discussed last week in class, technology budgeting needs to become one of the top priorities of NPO’s. This is easier said than done. NPO’s become so focused on their mission, and remaining faithful to their altruistic nature, that they tend to remain passive. NPO’s need to recognize that they must become proactive and aggressive in establishing their mission. The opportunity is there for NPO’s to become entrenched in social media outlets. However, that involvement needs to be more constructive than just becoming available to social networks.